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Employment Opportunity

Part-Time Employment Opportunity

The Town of Northfield is seeking a qualified individual to serve as Circulation Assistant for the Dickinson Memorial Library. Duties include checking materials in and out; collecting overdue fees; satisfying requests for materials; re-shelving materials and emptying the book drop. Minimum Qualifications include a High School diploma, or equivalent; computer skills; ability to provide quality customer service and an appreciation of the purposes and functions of the public library. The position is for up to 7 hours per week: Saturdays, 10:00 to 3:00; and occasionally covering for staff shortages during the week. Compensation begins at $13.53/hour. Open until filled. EOE.



Statement of Duties: The Circulation Assistant provides general assistance to library patrons and performs work related to the daily operation of the library in the areas of circulation and technical services. The employee is required to perform all similar or related duties.

Supervision Required: Under the general supervision of the Library Director, the employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently with specific instruction. The supervisor provides additional, specific instruction for new, difficult or unusual assignments, including suggested work methods. The employee is expected to recognize instances which are out of the ordinary and which do not fall within existing instructions; the employee is then expected to seek advice and further instructions. Reviews and checks of the employee’s work are applied to an extent sufficient to keep the supervisor aware of progress, and to insure that completed work and methods used are technically accurate and that instructions are being followed.

Supervisory Responsibility: The employee, as a regular and continuing part of the job, is not required to supervise other department employees.

Confidentiality: In accordance with the State Public Records Law, the employee has regular access on a regular basis to confidential information such as patron records.

Accountability: Consequences of errors, missed deadlines or poor judgment may include adverse public relations, delay of library services, and monetary loss.

Judgment: Numerous standardized practices, procedures, policies of the Dickinson Memorial Library, or general guidelines of the Central/Western Mass Automated Resource Sharing (C/W MARS) govern the work and may require additional interpretation. Judgment is needed to locate, select and apply the most pertinent practice, procedure, regulation or guideline.

Complexity: Work consists of a variety of duties which generally follow standardized practices, procedures, regulations or guidelines. The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation.

Work Environment: The work environment involves everyday discomforts typical of a public library setting. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant. The employee may be required to work beyond normal business hours at nights or on the weekend in accordance with the department’s work schedule.

Nature and Purpose of Public Contact: The employee frequently interacts with co-workers and the public in person and by telephone in order to explain or interpret procedures or guidelines, plan or coordinate work, or resolve problems. More than ordinary courtesy, tact, and diplomacy are required to resolve complaints or deal with uncooperative persons.

Occupational Risk: Duties generally do not present regular occupational risks to the employee.

Essential Functions:

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsible for performing a wide range of circulation duties using the library’s automated circulation system; taking requests to reserve library materials; collecting money; registering new patrons; answering the library’s telephones providing information about library events and explaining the library’s services, policies and operating procedures.

Collection and stack maintenance duties including book processing, re-shelving, emptying book drop and preparing delivery bins.

Required to complete special projects or assignments as required by the Library Director.

Recommended Minimum Qualifications:

Education and Experience: High School Diploma, or equivalent; up to one (1) year of prior work experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.           

Special Requirements: None required.

Knowledge, Abilities and Skill

Knowledge: Knowledge of library’s automated circulation functions; knowledge of the organization and management of the library.

Abilities: Ability to work independently with a high degree of accuracy; ability to use a variety of computer software programs. Ability to establish and maintain effective working relationships and to deal effectively with patrons of the library. Ability to fairly and tactfully enforce library policies. Ability to respond in a timely and appropriate manner to sudden emergencies (i.e. medical emergencies, lost children, building evacuation etc). Ability to adapt and learn new technologies as required in support of library operations.

Skill: Proficient interpersonal and customer service skills; proficient oral and written communication skills; organizational skills. Skill in using a computer and other electronic devices.

Physical and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.


Physical Demands:

Work effort principally involves sitting and standing with extended periods of bending, walking, kneeling, twisting and reaching with hands and arms to reach or retrieve library materials; as well as lifting, pushing, carrying or pulling objects such as library materials, furniture, fixtures and other equipment.

Motor Skills: Duties may involve assignments requiring the application of hand and eye coordination with finger dexterity and motor coordination to operate computers, library equipment and to stock or remove materials from shelving in the library

Visual Demands: Position requires the employee to routinely read documents and reports for analysis and understanding.

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.